Structure and content

How to build a landing page around one clear action

Start with the decision your visitor needs to make, then decide how many sections to use. Connect the offer, its terms and supporting evidence to a clear enquiry.

From offer to enquiry

Each section answers a question before the next step.

  1. Understand

    What is offered and who it is for.

  2. Check

    Which terms and evidence matter.

  3. Enquire

    What to send and what happens next.

A landing page might ask visitors to order a service, download a catalogue, subscribe and visit Instagram at the same time. Each action may be useful on its own. First decide which outcome this particular page is meant to support.

This guide plans the content for a single offer. The landing page and business website comparison helps you choose the format; a multi-page business homepage has a different role, directing visitors to several services.

Define the action and the customer outcome

Write down the ending: “The visitor sends a description of the job to discuss whether it can be done.” That is more specific than “get more customers”. Decide who receives the enquiry, how they respond and when the next step can be agreed. Do not call an enquiry a booking if the team still needs to confirm the date.

One primary action does not mean one button on the entire page. Buttons can repeat, while a phone number or messaging service can offer another channel for the same conversation. Visitors should understand the difference between an enquiry, payment and a confirmed order.

Map the questions before an enquiry

List the questions a person needs answered before they can enquire. The table is a starting point, not a mandatory section count. Order depends on the offer and what the reader already knows.

Map the questions before an enquiry
Reader’s questionSection contentMaterials to prepare
Is this for me?Offer, audience and service areaAn accurate description of the work
What is included?Outcome, scope and exclusionsAn agreed list of work
Why should I trust you?Relevant examples and the providerYour own materials with context
How does it work?Assessment and working processThe team’s actual process
What do you need from me?Enquiry and next stepNecessary fields and reply channel

Explain the offer in the opening section

Name the service in the customer’s language. Explain who it suits, where it is available and which problem it addresses. “We help with your space” cannot replace the name of the work. Use an image that explains the offer; keep important terms in text rather than only in lettering on an image.

A button label should describe what clicking actually does. If it opens a discussion form, “Discuss a repair” is more accurate than “Get a finished quote”. The opening section can offer a direct route to the enquiry, but should not hide terms that affect the decision.

Prepare the terms and supporting evidence

Explain the scope, exclusions, service area and how the price is determined. If an estimate requires an inspection or information from the customer, say so before the form. Do not replace an unknown price with an invented figure or promise a universal delivery time.

Place evidence relevant to this offer nearby: your own example with an explanation of the work, the provider or a clear approval process. Do not add someone else’s photos, fabricated reviews or order counters. Without a portfolio, you can honestly show available materials and your working process without pretending to have experience.

Connect the buttons to one journey

Repeat the main enquiry after meaningful explanations of the terms and at the end. There is no need for a button after every paragraph. Links to details, privacy information and contacts still matter: one action does not mean hiding information or blocking visitors from leaving.

Before the form, explain which information is needed and what happens after submission. Identify required and optional fields, and provide understandable error and success messages. Do not promise a response within an hour unless the team has agreed that rule and can meet it.

W3C guidance on form instructions

Illustrative example: a furniture repair enquiry

Illustrative example, not an XEVOR client case: a workshop wants enquiries about furniture repairs. The primary action is to send a description of the item and problem for an initial discussion. This does not confirm the repair price or date.

The opening section names the repair service and its area. The workshop then explains which items it considers, how scope is agreed and which genuine examples it can show. Instructions before the form ask for the problem and a reply channel; the way to share photographs is agreed separately. If the business does not accept photos through its website, the page should not promise an upload.

“Discuss a repair” buttons lead to the same enquiry. Instagram can provide further evidence if it contains the workshop’s own materials; it should not replace the service description. Every term in this example needs checking with the actual workshop.

Check the draft and prepare the brief

  • The heading explains what is offered, to whom and where.
  • Each section answers a distinct question; repetition is removed.
  • Terms and limitations are visible before the enquiry.
  • Evidence is genuine and image provenance is clear.
  • Buttons perform the action they promise; no false booking is implied.
  • Visitors can read the terms and reach the enquiry on a phone and with a keyboard.
  • A test submission is confirmed as received by the responsible person.

Give the developer one offer, its audience, the primary action, the question map, verified terms and available materials. Ask someone outside the project to read the draft and explain what they are requesting and what happens after the button. Record misunderstandings and revise the text. This review does not replace measurement after launch or guarantee conversion rates.

For wording, use the service copy guide. For fields, see the enquiry form guide. To check a finished page before advertising, use the launch checklist.

Landing page development · Discuss your landing page structure with XEVOR

Landing page structure FAQ

How many sections do I need?

Enough to support a decision about this offer. Combine short answers and avoid adding sections just to make the page longer.

Can I offer both a phone number and a form?

Yes, if they are alternative routes to the same enquiry. Explain when each channel is useful and assign responsibility for both.

Do I need reviews before launch?

You need truthful evidence. Without reviews, explain the provider, materials and process. Fabricated reviews are not a substitute.

Should I remove every external link?

No. Keep information visitors need to assess the offer and its terms. Consider whether each link helps the reader rather than simply trying to keep them on the page.